SMBC vietnam

QUERY AND FEEDBACK

Counter Address (8am-5pm business days)

Unit 1201, 12th Floor, Lotte Center Hanoi,
54 Lieu Giai Street, Cong Vi Ward, Ba Dinh District, Hanoi, Vietnam


Hotline (24/7 with recording)

84 (24) 3946 1100


Email

HNIQuery@vn.smbc.co.jp

Counter Address (8am-5pm business days)

15th Floor, Times Square Building,
22-36 Nguyen Hue Street, District 1, Ho Chi Minh City, Vietnam


Hotline (24/7 with recording)

84 (28) 3520 2525


Email

HCMQuery@vn.smbc.co.jp

  • For queries and feedback on remittance transactions, click here.
    • To check on the status and result of any query/feedback, please send an email to the servicing Branch and/or contact your Relationship Manager in charge.
  • For other queries and feedback, please write to your Relationship Manager in-charge.